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cancellation/ refund policy
- We do not offer refunds for bad weather
- We do not offer refunds for equipment that has already been delivered.
- Hurricane Policy- In the event of a mandatory evacuation, ALL equipment must be returned to the shop / picked up. There are no exceptions! We will call you or notify you by text to make arrangements for returns or pick ups.
- Hurricane refunds- In the event that you need to evacuate, we will offer partial refunds based on the days that the rentals were used. Refunds will be given through PayPal, Visa or MC, a written check, or credit to use toward a future order.